Guru’s Q & A

Ahhhh the dreaded mould. You can imagine with the weather the last 12 months that I am becoming accustomed to this question on the Sunny Coast.

There is 2 parts to mould

1. The mould it self
2.  The stain/dye it leaves behind

a) The first thing we need to do is kill the mould to stop it growing. Get it out into the sun & away from the moist environment it is in & totally dry. If you get to mould early enough sometimes you can lightly scratch it off if it hasn’t attached as yet. Because you can see black dots I would dare say that might be a little too late unfortunately.

We do have “Mould Rid” here in store. It is sold in a 1ltr volume that covers approximately 5 square mtrs for $14.99. It can be applied with a brush, roller or a sponge. However the area that you apply this Mould Rid to must be re water proofed .

I also sell the Water proofing. It comes in 1 & 5ltr bottles. A 1ltr bottle covers approx 3-4 square mtrs & sells for $19.99. It is applied the same way as the mould rid.

b) Mould actually stains & leaves a dye in the fabric. Many times the mould is dead & gone but people try to get rid of the stain. If you have killed the mould, this stain is there for good unfortunately & you will never get rid of it no matter how hard you try (Some stain will disappear but not all of it). Definitely don’t scratch it, rub/scrub it & never use pressure cleaners. Simply kill the mould, re water proof it & unfortunately you will have to possibly put up with most of the stain.

I hope this helps Trish. Any further questions don’t hesitate to ask…..I am here to help.

Cheers,
Jarrod

Hi Keith.
Thank you for your email.

The light you have in mention has been an incredibly large selling light Australia wide. We do get a few back now & then, but they are not too bad. Most problems with the light here in store are probably from lack of use & charging.
You can buy the spiral tubes.

As a bit of knowledge on the light in mention:
All fluro/rechargeable lights (All brands) have 2 major issues:

1. Once a fluorescent tube is working it only requires very little power/voltage to keep it going. The problem we all face with is: We only know it is getting low in power once the light starts to dull. Unfortunately by this time, the low drawing tube has flattened the battery to such a point that they can collapse.
2. People run them flat whilst camping & then store them when they get home uncharged. Just like a car battery, all batteries de-charge when left unused & uncharged. Resulting in a battery that has been pulled down too low in power & collapsing as well.

This is without a doubt the major two problems we face with this light.

However, if we do get a problem with the light that is a manufacturing problem it is usually the charging leads & you will know this from the very first charge you give your light. Thus resulting in batteries not being charged properly.

I don’t know if this has helped Keith but it may answer a few problems. Good luck. Any further questions please contact me & I will do my best to help.
Cheers,

Jarrod,.

G’day Debbie.

Great to hear from you.

There are a few answers to your question below that may help you.

1. All spreader bars are telescopic & adjustable. You will need a 24ft spreader bar to suit your tarp & the good news is that it will suit & adjust to fit either the 20ft side or the 18ft side.
2. The tarp will hold stronger if you can run the spreader bar the longest length. So having said that, I personally would run the spreader bar the 20ft length. (But it will suit both.)

I hope this helps Debbie. Any further questions please don’t hesitate to email me & happy camping!

Cheers,
Jarrod